Shipping
Regular Business Periods
Please allow up to 3 business days for our warehouse team to process your order and 2-5 business days for order delivery. Please refer to the shipping estimate at checkout. Depending on volume, most orders received before 12:00pm PST (or 3:00pm EST) are usually shipped the same day they are received (except for weekends).
You will receive a tracking number once your order has been fulfilled and a shipment label is generated. Note, it may take up to 24 hours for your tracking information to update after it is picked up and scanned by the courier.
Operational delays with our warehouse and courier may cause delays in shipment processing and delivery times. We are working at full speed around the clock and we promise that it will be worth the wait once you receive your order.
The following shipping options are available to you, but may be limited by product purchased or your local delivery options. Note that we are not currently offering expedited shipping on any of our customized products, and customized products are not currently eligible for free Standard shipping to AK, HI, PO Boxes, or APO/FPO addresses.
Service Level
Standard
Free shipping
Express
- Contiguous U.S. orders selecting Express service at checkout——1-2 business days $30
CONTIGUOUS UNITED STATES
Maelstrom uses UPS standard service on all shipments within the contiguous United States unless otherwise noted or an expedited option is selected by the customer. Please allow 1–2 business days for processing and an additional 1–4 business days for your order to arrive based on your location and products ordered. Look for a shipment tracking number via email when your order has been processed. To check your order status, click here.