Warranty Policy
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1. Warranty Period
We offer a 2-year warranty from the date of purchase for the Maelstrom.
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2. Coverage
This warranty covers any defects in materials and workmanship under normal use.
1.Wrong ltem or Wrong Size
2.Product Damaged
3. Missing Parts -
3. Exclusions
This warranty does not cover:
Normal wear and tear
Accidental damage, misuse, or abuse
Damage caused by improper care or unauthorized repairs
Damage due to exposure to extreme conditions (e.g., fire, sharp objects) -
4. How to Make a Claim
To file a warranty claim, please contact our customer service team with the following information:
Proof of purchase (receipt or order confirmation)
A detailed description of the defect
Photos of the defect, if possible -
5. Repair or Replacement
If your claim is approved, we will either repair your products or provide a replacement. The decision to repair or replace will be made at our discretion.
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6. Limitations and Conditions
This warranty is valid only for the original purchaser and is not transferable. The warranty is applicable only within the region where the product was purchased.
Contact Information
For warranty claims or questions, please contact us at:
Email: officialwb@6paitech.com
Thank you for choosing Maelstrom. We are committed to providing high-quality products and excellent customer service.